Faxend vs MyFax: Pricing and Features Compared

What each service actually is

Both services turn faxing into something you do from a browser or phone. Neither needs a fax machine or a landline. The real difference sits in how you pay and who they serve.

Faxend is built for one-off and light senders. You open the send page, upload a file, and pay $4.99 for a 10-page fax. No account. No subscription. The credit stays good for 30 days.

MyFax is a subscription service from Consensus Cloud Solutions. It hands you a dedicated fax number and a monthly page bundle. That suits people who send and receive faxes every week.

So the core split is simple. Faxend rewards the occasional sender. MyFax rewards the steady, high-volume user who wants a permanent number.

Online faxing sounds old fashioned, yet it stays common in a few fields. Doctors, lawyers, and lenders still fax because the format carries legal weight. A fax leaves a clear paper trail that email sometimes lacks. Both Faxend and MyFax modernize that habit without the beige machine in the corner.

Pricing compared, plan by plan

Price is where these two feel most different. Here is the plain math.

Faxend keeps three tiers. Basic is $4.99 one time for 10 pages, and that credit lasts 30 days. Standard is $9.99 a month for 50 pages, HIPAA support, and saved history. Plus is $14.99 a month for 100 pages.

MyFax starts higher because every plan is a subscription. Home Office runs $12 a month for 100 pages, or $8.25 a month billed yearly. Small Business is $25 a month for 300 pages. Power User is $45 a month for 600 pages. Extra pages cost $0.10 each. You can confirm these on the MyFax pricing page.

Think about a person who faxes twice a year. On Faxend they pay $9.98 total. On MyFax the cheapest yearly commitment is close to $99. That gap is the whole story for casual users.

Now flip it. Say you fax 100 pages a month. Faxend Plus at $14.99 covers it, and so does MyFax Home Office at $12. The price is nearly a tie, but MyFax adds a dedicated number and a longer track record.

Watch the overage lines too. MyFax charges $0.10 for each page past your bundle, in either direction. On Faxend there is no per-page overage: if a busy month runs your plan low, a +25 pages add-on costs $2.99. That keeps the bill predictable.

Annual math shifts the picture for regular users. MyFax at $8.25 a month, billed yearly, works out to close to $99 up front. That buys 1,200 sent pages across the year. If you reliably use them, the per page cost drops nicely.

Faxend does not ask for that yearly bet. You pay as you go, or you hold a month to month plan you can cancel anytime. For a budget that shifts, flexibility can beat a discount.

One more cost angle. MyFax bills whether or not you fax that month. An idle month still costs $12 or more. Faxend Basic only charges when you actually send. Idle time is free.

Feature by feature comparison

Numbers alone miss the texture. This table lines up the pieces that matter most.

The standout row is Faxend Basic. No other option here lets you send without creating an account. For a single urgent form, that removes every barrier.

Both services encrypt your files with AES-256. Both support international sending. Both offer mobile access, with native iOS and Android apps on each side. Pick the column that fits your day.

File support looks similar on both sides. You can send PDFs, Word documents, and image files without converting anything first. The service handles the fax rendering for you. What you upload is what the recipient prints.

Delivery feedback is another quiet win. Both platforms confirm when a fax goes through. That receipt matters when you are proving a form reached a court or a clinic by a deadline.

Security and HIPAA compliance

Healthcare senders care about one thing first. Is the fax HIPAA compliant. Both services answer yes, with a detail worth knowing.

Faxend builds HIPAA support into every plan. It encrypts files with AES-256 in transit and at rest. It signs a Business Associate Agreement, or BAA, on request. The HHS HIPAA rules require that agreement before you send protected health data.

MyFax also supports HIPAA compliant faxing and offers a BAA. Its long history with medical and legal clients is a real plus. If you want a name your compliance officer already recognizes, that carries weight.

Under the hood both rely on the same fax standards. Digital faxing uses the T.30 and T.38 protocols to move pages across IP networks. That is why a modern fax lands as a clean image, not a blurry scan.

Encryption is only part of compliance. Faxend also keeps a record of each send on paid plans, so you can show when a document went out. Audit trails like that help during a review. Ask either provider for its BAA before you send any patient data.

Receiving faxes, where MyFax has an edge

Sending is only half of faxing. Receiving matters too, and the two split here.

MyFax gives every subscriber a dedicated fax number from day one. People can fax you right away. Received pages land in your email and online account. For anyone who gets faxes often, that is a genuine advantage.

Faxend handles inbound faxing in its iPhone app, where a dedicated inbound number is a separate monthly subscription. The web plans (Basic, Standard and Plus) focus on sending, so heavy receivers should size up.

Match the plan to how often people fax you, not just how often you fax them. MyFax bakes receiving into its cheapest plan. Faxend sells it as a separate subscription in its iPhone app.

There is a workaround worth noting. If you rarely receive but sometimes must, a Faxend fax number in the iPhone app covers it. Otherwise, ask them to email the document instead. Match the tool to the real frequency.

Reliability and support

A fax is only useful if it actually lands. Both services route over the carrier and Sinch networks that back most cloud faxing today. Delivery rates run high on either one.

MyFax carries years of enterprise use behind it. That maturity shows up in phone support and account tools built for bigger teams. If you need a human on the line during business hours, that history helps.

Faxend leans lean and modern. Support runs through email and in app help, with faster setup and no sales calls. For solo users and small offices, that lighter touch often feels quicker.

Neither approach is wrong. Larger operations may value MyFax depth. Independent senders may prefer Faxend speed. Weigh the support style you actually want.

Who should pick Faxend, and who should pick MyFax

The right choice comes down to volume and habit.

Pick Faxend if you fax now and then. A single signed form. A one page medical release. A lease you need to return today. The $4.99 send with no signup respects your time and your wallet. Light monthly users do well on Standard at $9.99.

Pick MyFax if faxing is part of your weekly routine. A clinic front desk. A law office. A broker who sends and receives all day. The included number and larger page bundles suit that rhythm.

Some people run both. They keep MyFax for the office line and use Faxend for personal or overflow sends. No rule says you must commit to one.

Freelancers and remote workers sit in the middle. You might fax a signed contract one week and nothing the next. Faxend fits that stop and start pattern without a wasted monthly fee.

Send your first fax with Faxend

Trying Faxend takes about two minutes. Here is the flow.

Want the full price breakdown first? The Faxend pricing page lists every tier. For more on mobile faxing, read our guide to the best fax app for iPhone in 2026, or how to fax without a subscription.

One tip before you send. Double check the fax number and add a cover page if the office expects one. A wrong digit sends your pages nowhere. A quick review saves a resend.

Curious who writes these guides? Meet Faxend Editorial, our resident faxing nerd.

For the switching guide, including how to move your existing number, see our MyFax alternative page.

Frequently asked questions

Is Faxend cheaper than MyFax?

For occasional senders, yes. Faxend's $4.99 one-time send beats MyFax's $12 monthly minimum. For heavy monthly volume the two get closer, and Faxend Plus is $14.99 for 100 pages a month.

Does MyFax offer a pay-per-fax option like Faxend?

No. MyFax runs on monthly or annual subscriptions. Faxend is the one with a no-subscription $4.99 send that needs no account.

Are both Faxend and MyFax HIPAA compliant?

Yes. Faxend includes HIPAA support and a BAA on every plan. MyFax also supports HIPAA compliant faxing and offers a BAA.

Can I receive faxes with Faxend?

Yes, in the Faxend iPhone app, where a dedicated inbound number is a separate monthly subscription. MyFax includes a fax number on every plan.

Do I need to install an app to use Faxend?

No. You can send from any browser at faxend.com/send. An iPhone app is available if you prefer to fax from your phone.

How fast does a fax arrive?

A single page usually lands in 30 to 60 seconds on both services. International sends can take a little longer.