If you only need fax functionality without RingCentral's full unified communications platform, Faxend offers pay-per-fax pricing at $2.99 per fax. RingCentral bundles fax with phone, video, and team messaging in plans starting around $20 per user per month. For users who only need fax, Faxend is dramatically cheaper.
check_circle Pay per faxcheck_circle No subscriptioncheck_circle HIPAA-compliant
RingCentral Fax is part of RingCentral's unified communications platform (UC). Common reasons to consider an alternative:
Bundled pricing: Fax is bundled with phone, video, messaging, you can't pay for fax alone
Per-user costs: Each user requires a license
Setup complexity: Full UC platform takes longer to onboard than standalone fax
Overkill for fax-only needs: Most fax users don't need video conferencing or team messaging
Annual contracts: RingCentral typically requires annual commitments
Pricing comparison
Service
Plan
Monthly cost
Includes
Faxend
Pay per fax
$0 (no subscription)
$2.99 per 5 pages
RingCentral Core
Per user
$20+
Phone + fax + video + messaging
RingCentral Advanced
Per user
$25+
Plus integrations
RingCentral Ultra
Per user
$35+
Plus advanced features
For fax-only users: RingCentral starts at $240 per user per year. Faxend at $2.99 per fax means a user sending 50 faxes per year pays only $149. For 5 users sending occasional faxes, the savings are dramatic.
Try Faxend before switching
No account, no commitment. Send your first fax for $2.99 to test the workflow.
If you only need fax functionality, yes. Faxend's pay-per-fax model is dramatically cheaper than RingCentral's bundled UC platform for fax-only users. RingCentral makes sense if you also need their phone, video, and messaging features.
Can I get just fax from RingCentral?
RingCentral does not offer standalone fax. Fax is bundled with their unified communications platform (Core, Advanced, Ultra plans). All plans include phone, video, fax, and messaging together.
How much does fax cost on RingCentral vs Faxend?
RingCentral starts at $20 per user per month and includes fax with their full UC platform. Faxend is $2.99 per fax with no subscription. For 5 occasional fax users, Faxend can be 90% cheaper than RingCentral.
Does Faxend offer phone or video like RingCentral?
No. Faxend is a focused fax-only service. If you need phone, video, and team messaging in addition to fax, RingCentral or Microsoft Teams Phone may be better. If you only need fax, Faxend is more cost-effective.
Can I switch from RingCentral Fax to Faxend?
Yes. Cancel your RingCentral subscription (note annual contract terms) and start using Faxend immediately. If you have a RingCentral fax number, contact Faxend support about porting (typically 5 to 15 business days).
Is Faxend easier to set up than RingCentral?
Yes. Faxend works without account creation; just upload, enter recipient, send. RingCentral requires account setup, user provisioning, and full UC configuration which can take 30 to 60 minutes minimum.
Does Faxend integrate with my existing phone system?
Faxend is independent of your phone system. You can keep your existing phone provider while using Faxend for fax. RingCentral consolidates everything; Faxend is fax-only.
What about HIPAA compliance?
Both Faxend and RingCentral offer HIPAA-compliant fax with BAAs available. Faxend's BAA is available on standard plans. RingCentral typically requires specific tier plans for BAA access.
Can RingCentral users continue using fax after switching to Faxend?
Yes. After porting your fax number to Faxend, all incoming faxes route to your Faxend account. Outbound faxes use Faxend's web app or iOS app. RingCentral phone/video can be replaced separately or remain unchanged.
Is Faxend reliable enough for business use?
Yes. Faxend uses enterprise-grade fax infrastructure (T.38 protocol via tier-1 fax providers). Reliability and transmission speed are comparable to RingCentral's fax service. The difference is pricing model, not technical capability.
Does Faxend offer team accounts like RingCentral?
Yes. Faxend supports team accounts with multiple user logins, individual audit trails, and shared fax credit. Useful for law firms, medical practices, and other multi-user environments.
Can I use Faxend on my computer and phone like RingCentral?
Yes. Faxend's web app works on any browser (computer, phone, tablet). The iOS app provides native experience on iPhone and iPad. Same account works across all devices.
Switch from RingCentral Fax to Faxend
No subscription, no setup fees. Pay $2.99 per fax. HIPAA-compliant for healthcare and legal use.