If you are looking for a MyFax alternative, Faxend's pay-per-fax pricing ($2.99 per fax) typically beats MyFax's subscription pricing ($10+ per month) for users sending fewer than 30 faxes per month. Both services offer HIPAA-compliant infrastructure and mobile apps, but Faxend's pay-as-you-go model removes monthly commitments.
check_circle Pay per faxcheck_circle No subscriptioncheck_circle HIPAA-compliant
MyFax (owned by J2 Global / Consensus) is a long-standing online fax service. Common reasons users seek alternatives:
Required subscription: Even occasional users pay monthly
Tiered pricing complexity: Multiple plans with confusing limits
Free trial conversion: Auto-billing after trial
Customer support: Common complaints about cancellation difficulty
Business pricing higher: Premium tiers required for HIPAA features
Pricing comparison
Service
Plan
Monthly cost
Included pages
Faxend
Pay per fax
$0 (no subscription)
$2.99 per 5 pages
MyFax Home
Basic plan
About $10
100 sent + 200 received per month
MyFax Business
Business plan
About $30
500 sent + 500 received
Cost comparison example: 5 faxes per month:
MyFax Home: $10 monthly = $120 per year
Faxend: 5 x $2.99 = $14.95 monthly = $179.40 per year
For 5 to 30 faxes per month, the savings flip back and forth between Faxend and MyFax depending on exact volume. Below 3 faxes per month, Faxend is cheaper. Above 30 to 50, MyFax is cheaper.
Try Faxend before switching
No account, no commitment. Send your first fax for $2.99 to test the workflow.
For users sending fewer than 30 faxes per month, Faxend's pay-per-fax pricing ($2.99 per fax) is competitive with or cheaper than MyFax subscription. Both offer mobile apps and HIPAA-compliant infrastructure.
How is Faxend different from MyFax?
Pricing model is the main difference. Faxend charges per fax with no subscription. MyFax requires a monthly subscription with included pages. Faxend works without account creation; MyFax requires sign-up.
Can I cancel MyFax easily?
MyFax cancellation can be tricky. Some users report being charged for an extra month after cancellation. Cancel through your account settings or contact MyFax support directly. Document the cancellation confirmation for any disputes.
Does Faxend have a free trial?
Faxend doesn't have a 'free trial' that auto-bills. You simply pay $2.99 per fax when you need to send one. No commitment, no auto-billing surprises.
What about HIPAA compliance compared to MyFax?
Both offer HIPAA-compliant infrastructure. Faxend's BAA is available on request without requiring premium plan upgrades. MyFax often requires Business or higher tier for BAA access.
Can I keep my MyFax inbound number?
Number portability depends on MyFax. Most US fax numbers are portable between providers; the process takes 5 to 15 business days. Contact Faxend support to start porting.
Is MyFax owned by the same company as eFax?
Yes. Both MyFax and eFax are owned by Consensus Cloud Solutions (formerly J2 Global). They share infrastructure but offer different plans and pricing.
Why is Faxend cheaper than MyFax for low volume?
Faxend's pay-per-fax model means you only pay for what you send. MyFax's subscription includes capacity you may not use. For occasional users, paying $2.99 per fax beats paying $10 for 100 pages you don't use.
Can my team use Faxend together?
Yes. Team accounts allow multiple users to share a Faxend account with separate logins and audit trails. Pricing remains pay-per-fax.
Does Faxend send faxes faster than MyFax?
Both services use similar T.38 protocol infrastructure. Transmission times are typically 60 to 90 seconds for standard documents. No major speed difference.
What if I need to send 100+ faxes per month?
For high volume (100+ per month), MyFax subscription may be cheaper than pay-per-fax. Faxend offers volume discounts for high-volume users; contact support for negotiated rates.
Is Faxend's customer support better than MyFax?
Faxend offers email support and standard service tier. Customer support quality varies by individual case. Both companies have positive and negative reviews. Try Faxend with a low-stakes fax first to evaluate.
Switch from MyFax to Faxend
No subscription, no setup fees. Pay $2.99 per fax. HIPAA-compliant for healthcare and legal use.